Scope of the personal data protection policy

This personal data protection policy covers any data treatment that may occur in the presentation of our face-to-face services, when browsing or interacting with any of our web. It will also be applied to any internal procedure of the company that requires the collection of data, either in forms in paper format or any other system.

In any of these means, you can consult information, and in some cases complete forms, answer surveys, participate in contests, make inquiries, send photos, make comments, etc. ... and, therefore, provide us with information of personal data. All treatments are subject to our privacy policy.

Who is the person in charge of the treatment of your personal data?

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, in accordance of the Law 3/208 of December 5, of protection of personal data and guarantee of digital rights, we inform that the personal data that you provide us will be dealt with by IBERALFA SCCL with registered office at Ctra. Vall d'Aran km 3 - 25196 LLEIDA, and telephone 973 700 800, mail

Who is the delegate for the protection of personal data?

The delegate for the protection of personal data is the person in charge of protecting the fundamental right to the protection of personal data in IBERALFA SCCL and is responsible for compliance with the data protection regulations. You can contact the delegate of protection of personal data at the following address
What personal data are collected and purposes of the same?

Presential services:

We detail the personal data it manages, as well as its purposes.

Service Data Purpose and legitimacy Receivers
Sell  extensive Name, surname, address, DNI, bank details Provision of the contracted service, Legitimate for the contractual relationship. They will also be used to send commercial communications about our products or services. Predicted by Law and companies related to the person responsible, necessary for the provision of the service
Image Image Promotion of the services and products of the group with your consent Iberalfa SCCL


On line:

Paragraph Data Purpose and legitimacy Recivers
Newsletter mail Registration to the bulletin legitimized by your consent Iberalfa SCCL
Contact Name and surname, telephone, mail and population Manage your request, legitimated with the legitimate right. Iberalfa SCCL ActelGrup companyies with their consent
Request information about products First and last name, telephone, mail Manage your request, legitimated with the legitimate right Iberalfa SCCL ActelGrup companyies with their consent
Submit of commercial information Mail Submit commercial information legitimized with your consent Iberalfa SCCL ActelGrup companyies with their consent


If, in a specific service, the processing of sensitive data is required, it will always be in the framework of compliance with a law or its express consent will be required.

Your consent may be revoked at any time, without affecting the legality of the treatment based on prior consent to the revocation.

IBERALFA SCCL uses tools to analyze user profiles, behaviors or preferences and subsequently conduct targeted campaigns based on these data.

For what reason do we use your personal data?

Below we explain the legal basis that allows us to treat your personal data.
1.- In compliance with a contractual relationship
2.- When you give us your consent.
3.- By legitimate interest of IBERALFA SCCL when promoting services, products and initiatives that may be of interest
4.- Compliance with obligations imposed by law.

We remind you that you can revoke your consent at any time to the following address:

Publications of photos or videos on the WEB page 

For the publication of photographs or videos of our employees, clients, users or minors on the Web, as well as collecting data to make a contest or dealing with any other personal data, we previously obtained the prior, explicit, indisputable consent and informed of the holder that, in the case of minors of 14 years, is granted by parents or legal guardians.

The treatment of these photos complies with the principle of proportionality, that is, they are only dealt with strictly for the purpose for which consent has been given.

Data not relevant

IBERALFA SCCL warns the user that, except for the existence of a legally constituted representation, a user can use the identity of another person and communicate their personal data, so that the user at all times must have in Note that you can only provide personal data corresponding to your own identity and that these are appropriate, relevant, current, accurate and true.

When will we keep your data?

IBERALFA SCCL saves your personal Information as long as it is necessary for the purpose for which they were collected. If the guideline is different from that indicated in this policy, it will be detailed in the relevant document.

To whom will we communicate your data?

IBERALFA SCCL will only transfer your data to those services indicated and in the cases provided by a law.
No international transfers of your personal data will be made.

Security measures

IBERALFA SCCL ensures the absolute confidentiality and privacy of the collected personal data and for that reason essential security measures have been taken to avoid alteration, loss, treatment or unauthorized access and thus guarantee their integrity and security.

The User undertakes to make diligent use and not to make available to third parties his username and password, and also undertakes to inform the company of any theft, loss or risk of third party access to your username

What are your rights when you provide us with your personal data?

Entitlement Content Attention channel
Access You will be able to consult the personal data managed by IBERALFA SCCL




Ctra. Vall d’Aran km 3 - 25196 LLEIDA


On line:

Rectification You may modify your personal data when these are inaccurate.
Suppression You may request the removal of your personal data
Opposition You may request to not treat your personal data.
Limitation of treatment You may request the limitation for the processing of personal data in the following cases:
· While checking the accuracy of the accuracy of your data
· When IBERALFA SCCL does not need to treat your data, but you need them to exercise or defend claims.
Portability You will be able to receive in electronic format the data that you have provided us in electronic format
If you believe that we have not processed your personal data in accordance with the regulations, you can contact the Data Protection Officer at the address
If you wish, you can file a complaint with the Spanish Data Protection Agency (
To exercise your rights, you must accompany your request with a copy of your ID or document that certifies your identity
The exercise of rights is free